Sunday, 15 July 2018

Which Platform Can Perform Better for an Enterprise App: Android or iOS?

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Whether they’re used for less-defined purposes like informing employees of the lunch specials, or for specific tasks that fill niches in the workplace, enterprise applications are as diverse as their non-enterprise counterparts. But, unlike consumer apps, enterprise apps tend to be predominantly productivity-focused. As such, more and more businesses are turning to them as a means of increasing productivity and enhancing task performance, thereby allowing them to grow.
Additionally, because an enterprise relies on varying software and applications to run its operations, and because it's only as good as the operating system (OS) it uses, enterprises everywhere are looking for the perfect OS to streamline tasks, manage internal operations more efficiently, and help support its employees’ daily work needs.

The question becomes, which development platform is best?

The Options: Android App vs iOS App

A mobile app development platform is software that allows developers to build, test and deploy mobile applications. Depending on the platform, it can also include tailor-made features to further customize apps. Because they are enterprise apps as opposed to consumer apps, these platforms must also account for variances like extra security to protect both business and user data.
That being said, the top two mobile app development platforms you’ll come across are Android and iOS. While it would be ideal to create apps in both, that’s not always feasible because of constraints like time and budget. Apart from this, some just prefer one over the other.

The Difference Between iOS and Android Development

There are just as many similarities as the difference when it comes to the iOS vs Android debate. Both have their pros and cons, but ultimately, the choice to opt for one over the other depends on your business and the type of app you want. With that in mind, let’s go over both and see what each brings to the table.

Leading up to the first quarter of 2018, Android users could choose between 3.8 million apps, while Apple’s App Store offered 2 million. Part of what goes into this is that the Android ecosystem is quite large and offers MANY choices in terms of what you can deploy. But, despite this lower number, 82% of work done on mobile actually takes place on iOS. This can be explained by the fact that, despite Android also getting a lot more downloads in the global market, iOS dominates the North American and Western European markets, which is where the majority of enterprise apps are deployed. Exemplifying this, iOS users are also typically younger, have higher incomes, spend about 4 times as much on apps than Android users, and typically download business, education and lifestyle apps from the App Store.

In terms of how fast these apps can be deployed, it usually takes Android apps a bit longer because of longer release cycles and Android device fragmentation, i.e. there are many Android devices and building an app that’s compatible with all will take much more time than dealing with a few. Don’t forget that this depends on the complexity of the app, though. But do remember that it’ll always be the case that it takes more time to create an app that’s responsive for the myriad of Android devices than iOS. Similarly, the longer it takes to develop an app, the more expensive it’ll come out to be. Apart from this, there’s really nothing inherent to Android or iOS development that makes one more expensive than the other.

Moving to security, this is of utmost importance for enterprise apps because any security flaw can compromise confidential data — companies usually handle their own and that of their customers. Both Android and iOS face similar threats and vulnerabilities, but due to Android being open source and supporting third-party apps, it’s more vulnerable than iOS. As it is, iOS has 1458 vulnerabilities, whereas Android has a higher number at 1834. Key here is Android’s device fragmentation and a high number of OS versions, which is one of the biggest contributors to an operating system’s security level. Because of this, while consumers may like the varying options, opting for Android for business comes with an intrinsic risk that it can’t shake off.

The Best Mobile App Development Platform Goes to...

At the end of the day, the decision to build an Android or iOS enterprise app depends on many things, such as its type and function, user demographics, the deployment market, and the project’s timeframe and budget. For example, if your market is in South America, Asia, Central or Eastern Europe, you’ll do well with Android, as it’s more prevalent in these regions. If, on the other hand, you’re based out of the US or Western Europe, iOS will serve you best. You have to take all these considerations and choose what’s best not only for you but for those who will be using the app. Good luck!

Sunday, 10 June 2018

The Importance of a Smart Office for Better Productivity

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Organizations often contemplate how to make their employees work smarter and harder, but they rarely look at the workplace itself. Think about that — isn’t that strange? Isn’t it strange that in their endeavors to increase productivity and efficiency, they’re focusing on everything but the one place where the work is actually being done? Not only strange but contradictory as well when you consider those small things like physical discomfort can greatly impede productivity, such as when an office is too hot or a chair too stiff.

Instead, the workplace should be used as a tool that improves an employee’s experiences and enhances their output, resulting in a competitive advantage for the organization as a whole. To this end, technology and IoT (Internet of Things), the interconnectivity of devices through a network without human-to-human or human-to-computer interactions, can serve both as the driver and enabler they need to increase productivity, streamline routine tasks and create more efficient work environments.

That is to say that with an injection of modern technology, a workplace can be transformed from normal into a smarter workplace.

What Is a Smart Workplace?

So, what is a smart workplace? For one, it’s an office that uses the latest smart workplace technology to enhance productivity. Second, it’s an office paired with IoT devices and an ecosystem of connected devices used to monitor and control office operations. Putting it all together, a smart office is:
Centered around the people working there. What attracts and motivates them? What do they need to be able to perform at their best?
Based on the activities that are to be performed in the workplace. Where and how are these activities best performed?
A place designed for flexibility. Flexible in a way that it is accessible and used every day depending on different activities and that it is open to changes and innovation over time.
Enabled and enhanced by technology, which efficiently supports the needed ways of planning and performing work.
Sustainable in every possible way, balancing both economic, environmental and social aspects.

With all of this backing smart offices, it’s no surprise that the smart office market is growing at a CAGR of 12.94% between 2017 and 2023, with an increase in value from $22.21 billion in 2017 to $46.11 billion by 2023. And now we arrive at a new question: why should I enact smart workplace solutions for my business? Simple, because it leads to the following things.

Streamlined Processes Made Easy with a Connected Office

On any given day, we use a wide array of tools and devices to get work done — this is both good and bad for, ironically, the same reason. It’s good because it means we have all of these tools at our disposal that makes our jobs much easier. It’s bad because we have all of these tools at our disposal that doesn’t operate in concert with each other, increasing the time we spend moving from one to the other.
Fortunately, this doesn’t hold with IoT and smart office technology that reduces the friction between different systems. In other words, IoT is creating connected spaces where multiple systems come together in one that’s more efficient than the sum of its parts. The idea behind this is that when everything works in sync with each other, you create a more connected and adaptable workforce that’s ready to handle whatever challenges come its way.

Employees Working More Efficiently

Apart from the efficiency that more connectivity brings, smart workplace solutions include the ability to control the office’s environment. For example, greater control over the temperature, humidity and light exposure. When employees can tailor these things to their preferences, their comfort levels will increase, simultaneously increasing their productivity.

Conservation of Money

To the pleasure of executives everywhere, smart offices also lead to smaller bills and the conservation of money. How? Energy savings, for instance. By installing systems that adjust the temperature or light throughout the day, an optimal room temperature and brightness can be set that conserves the most energy. Along the same lines, sensors can detect when no one is in the room and automatically shut off the systems to prevent waste energy.
Additionally, smart office technology can also streamline or completely automate low-level tasks, allowing employees to focus on those that require more brain power. For example, consider a solution that automates some tasks and leads to a 1% increase in productivity. This may not sound like a lot, but when you realize the amount of money and production that goes into any given business, that 1% can translate to millions of dollars.

Final Thoughts

In today’s day and age, the importance of the smart office cannot be understated. We have access to cutting-edge technology that leads to increases productivity and efficiency, something businesses everywhere want. In fact and as we covered today, a smarter workplace can lead to:
Streamlined Processes Made Easy with a Connected Office
Employees Working More Efficiently
Conservation of Money

Good luck!

Thursday, 24 May 2018

How to Successfully Implement New Enterprise Software

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Times change and technology advances — this is the state of the world. On the business side, this translates to a need for enterprises to be on top of any new developments, or risk falling behind. In other words, whenever new enterprise software solutions come along, enterprises need to be on top of them and assess whether they can be used to streamline processes and make the organization more efficient.

More often than not, this involves implementing new Enterprise Resource Planning (ERP) software that functions as a business management tool to streamline everything from customer relationship management (CRM) and human resources (HR) to payroll management and business analytics. The problem comes when you realize that implementing ERP software is an enterprise-wide commitment with implications throughout the whole organization.

Despite this, that enterprise software implementation is a challenging process, successful implementation positively impacts the organization's bottom line. By enhancing capabilities and injecting modern and relevant technologies into the enterprise, it can operate more efficiently and eliminate redundancies that are taking away from it. Yes, implementation will not be an easy task, but it’s a much-needed one that should not be overlooked. Here’s how you can make sure the process goes as smoothly as possible.

1: Appoint a Project Manager to Oversee Implementation

To begin with, you want a project manager in charge of overseeing the pre-implementation, as well as implementation and post-implementation process. This is someone who’ll be responsible for ensuring that the project moves along as seamlessly as possible, as well as supervising the technical aspects and keeping everyone up-to-date on the implementation’s progress, so make sure it’s someone who can answer and elaborate on the question, what is enterprise software?

2: Clean Up Your Data

Before you begin the actual implementation, i.e., when you’re in the pre-implementation process, take this time out to get rid of unnecessary clutter that has no place in the updated system. Whether you’re integrating new enterprise software or completely replacing an older one, the fact remains that you don’t want to transfer nonessential data, such as outdated data or duplicated entries that will only tax your system.
3: Go Over Existing IT Infrastructure

After you clean your data, go over the existing IT infrastructure and determine exactly you want to accomplish with the implementation. For example, if you’re integrating the new software with the old, will they be able to work seamlessly without any issues arising? If you are retaining software, you always have to make sure that everything works without a hitch, otherwise, you have another overhaul in your hands.

4: Get End-Users Involved

Finally, think about who will end up using the new software and get them involved. These people, your end-users, know the ins and outs of what’s needed to run the enterprise on a day-to-day basis, and including them in the conversation is essential if you want a system that’s most conducive to productivity. After all, the decision to implement new ERP software was prompted by the previous one’s failings, and they know first-hand what’s needed.

Final Thoughts

Enterprise software implementation is designed to automate operations within an organization. While revamping enterprise-wide software may be stressful and overbearing, and the implementation process time-consuming and laborious, the benefits far outweigh the drawbacks.

That is to say that when done correctly, new ERP software can completely change how a business operates. For example, by streamlining some tasks and automating others, more manpower can be diverted where it’s needed most. Along the same lines, the real-time capabilities that updated software often bring the lead to a competitive advantage that would’ve been forgone.

At the end of the day, the last thing you want is to stick with the same sub-par system just because it’s been working ‘just fine’ and implementation seems daunting. It’s not what your competition is doing and it’s not what you should be doing either.

Thursday, 5 April 2018

The Best Technologies and Trends for Enterprise Application Development

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The importance of web and app development cannot be understated in today’s marketplace, especially for enterprises who rely on applications to keep everything running smoothly. If there’s a need — whatever it is — an app can be created to satisfy that need. As such, enterprise apps need to be able to do a lot of things that vary from industry to industry and from business to business. For example, a retail company will benefit from an inventory management app, while a law firm will do better with an app that compares marketing regulations across different sectors.

Enterprise Application Development Trends

Enterprise applications do a lot of things, but more importantly, they increase productivity and empower workers to do more. Their adoption is also increasing dramatically as it becomes easier and cheaper for businesses to develop them. This adoption, in turn, is reshaping how these organizations function and respond to demands, whether internal or external. But, as with all technologies, enterprise applications change over time with evolving trends. Failing to take notice and act on these trends will only prove detrimental in the long run, which is why it’s extremely important to stay on top of any and all developments. For example, these three enterprise application development trends that are currently making the rounds.

1: Increased Popularity of Progressive Web Applications

Progressive web apps (PWAs), originally proposed by Google, are applications that combine the best of both worlds — mobile and web. In essence, they’re applications that take advantage of the best features modern browsers support. They have an app shell with cached content that loads instantly, and then use service workers to fetch dynamic content for a well-rounded experience that’s cheaper to create than native app development.

Another way of thinking about PWAs is as web applications or websites that have a native mobile app feel. They not only work offline and have extremely fast load times, but are also responsive and work for all users, making them ideal for our mobile-centric world. This mobile distinction is important because it’s one of the driving factors behind their popularity growth. We live in a world that prioritizes speed and inclusivity, and PWAs offers both of these things while native or web apps tend to fall short in or the other.

2: More Focus on Security

Security is getting an overhaul because breaches have dominated the news recently and it’s making everyone uneasy. Enterprises are worried about their systems getting hacked and end-users are worried about their sensitive information being leaked. There are many contributing factors that go into each and every breach, but a recurring theme is that apps are commonly built with vulnerabilities that make them a prime candidate for hackers. Backtracking, what’s causing these vulnerabilities?

As Julien Bellanger, CEO of Prevoty, says, it may be because developers aren’t security experts.  “Application developers are rarely (never?) hired because of their security expertise,” he says, “[t]hey are hired to deliver new applications and new functionality. In order to attempt to stay ahead of hackers, security professionals need to spend a lot of their working lives monitoring the “state of the art” in terms of publicly available knowledge around vulnerabilities. It takes a thief to catch a thief. Developers were not hired to do this, they don’t have the time to do this and their skill sets are not best placed to implement mitigations against complex attacks.”

Another issue has to do with management. In many cases, management doesn’t consider security a big issue until something actually happens. It’s a sort of trade-off — more security means slower apps, and many don’t think that their own technologies are vulnerable. This is made worse by the fact that many applications are a one-time endeavor that doesn’t get much-needed updates and security patches until, again, something happens to spur action.

3: Rapid Mobile App Development and Citizen Development

Rapid mobile app development (RMAD) uses code-free programming tools that speed up and simplify the development process, and citizen development uses easy to build processes that can be operated by users. In essence, both allow users to quickly build and manage internal apps, and function to lessen IT dependency. As this article states, “IT has at least one major opportunity left to lead the digitization of the remainder of our organizations. Trends like low code and the resulting citizen developer that it can enable are going to be one of the key catalysts for next-generation IT that unleash a new wave of local, more decentralized solutions at scale within our organizations.”

Enterprise Application Development Programming Languages

As we’ve covered, enterprise application technologies are extremely important today, and their uses are vast. Similarly, the programming languages used to create them are also quite extensive, and they vary based on personal preference, the organization’s established code base, and so on. For example, let’s take a look at some of the most popular backend languages for enterprise app development:

1. Java: Java is popular among cloud providers and is universally supported by cloud APIs. It’s also simple, intuitive, object-oriented, robust and secure.
2. SQL: SQL is a staple of backend development because it’s used to extract and update records from databases, and most backend services include a data store.
3. PHP: PHP is very useful for dynamically generating content on Web servers. It can also be embedded directly in an HTML page.
4. JavaScript: One of JavaScript’s biggest benefits is that JavaScript for Web apps is code compatibility across client and server modules, meaning that it can run both client-side and server-side.
5. C/C++: C is efficient and flexible, and C++ is a more modern version that adds object orientation, operator and function overloading and templates.
6. C#: The latest to come from the C family, C# is like Java in that it can compile to an intermediate form that uses the .NET runtime interpreter and sandbox, and eliminates mistake-prone tasks like memory management.
7. Python: Python is an interpreted language that’s object-oriented and its syntax is extremely clear and understandable, leading to its popularity in introductory computer science courses.
8. Ruby: Ruby is an object-oriented language that shares many syntactical elements with Python. It’s commonly used as a Web backend and usually paired with the Rails framework.

Final Thoughts and TL;DR

Here’s the tl;dr version of everything we covered today in case you’re too busy for the full read:
The importance of web and app development cannot be understated in today’s marketplace
If there’s a need, an app can be created to satisfy that need
Enterprise apps need to be able to do a lot of things that vary from industry to industry and from business to business
Enterprise applications do a lot of things, but more importantly, they increase productivity and empower workers to do more
But, as with all technologies, enterprise applications change over time with evolving trends such as these:
a. Increased Popularity of Progressive Web Applications
b. More Focus on Security
c. Rapid Mobile App Development and Citizen Development
As for the most popular programming languages for enterprise apps, the top 8 are: Java, SQL, PHP, JavaScript, C#, C/C++, Python, and Ruby

Best of luck!

Monday, 5 March 2018

How to Guarantee Success for Your eCommerce Business According to the Experts

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Whether brick and mortar or eCommerce, growing your business and ensuring its success has never been easy. This rings especially true for an eCommerce business that has to deal with the countless competitors coming out of the woodwork day in and day out. You need successful eCommerce business ideas, but the difficulty comes from options and indecision. For example, should you do this? What about that, will it be better than this? And even when you do make a decision, how can you know if it’s the right one? You can’t unless you see it through and find out what happens. What you need are tips, but not normal tips, you need tips for eCommerce success straight from the experts.

Tips for eCommerce Success According to the Experts

And now we arrive at the tips from the experts, AKA the successful eCommerce business ideas you need for your eCommerce business to succeed:

1: Neil Patel — Paid Traffic is a Must

Paid traffic can be one of the best ways to quickly generate sales for your eCommerce store. You might think that paid traffic is expensive and you’ve probably heard some stories of people who have spent a lot of money – and saw no return. However, if done properly, paid traffic can, in fact, be quite affordable and once you have a winning campaign on your hands, paid traffic can really take your business to the next level. — Neil Patel

As an eCommerce business you NEED traffic to your website, and apart from organic methods that take a couple of months to come through, you have no other way besides paid traffic of attracting your audience to your site. In other words, unless you’re a big brand that’s known around the country or globe, paid traffic is a must. Even then it’s important, but more so for those of us who are just starting out or are in the process of growing. It comes down to the fact that you can’t survive eCommerce without sales, you can’t make sales without an audience to sell to, and you can’t have an audience unless they know who you are.

2: Larry Kim — Remarketing Is Incredibly Powerful

I discovered the power of [display remarketing] a few years ago when I realized the vast majority of our site traffic came to us through non-branded organic searches, didn’t convert, and left and never came back. We were awesome at getting people to our site, but totally sucked at getting them to remember us after they got here…Just 18 months out, remarketing allowed us to increase our repeat visitors by 50%, boost conversion by 51%, and increase time on site by an insane 300%! Remarketing helped make our SEO 7x more awesome by keeping us in front of interested consumers and compelling them to take action. — Larry Kim

Remarketing is a step above paid advertising and works even better because you’re targeting people who are not only already familiar with your brand, but who are also interested enough in it that they previously visited your site and browsed around; you have all the ingredients of a customer except for the actual purchase. There are countless reasons that explain why they logged off in the first place — maybe they had to go somewhere, they could have wanted to buy something but an unexpected expenditure put their purchase from you on hold, or maybe they simply got distracted and forgot. Whatever the reason, the goal with remarketing is to show your audience why they visited your site in the first place and convince them to take the next step.

3: Richard Lazazzera — Implement a Customer Loyalty Program

Reward customers for their loyalty. Developing a loyalty membership to your store is another way to increase conversions from your current customers while rewarding them for their repeat purchases.  Creating a loyalty program can be as simple as rewarding customers on their second purchase at your store or after a set dollar figure. — Richard Lazazzera

Last on our list today, a customer loyalty program is exactly what you need to grow your eCommerce business. For one, it gives customers an incentive to become repeat customers. Second, you can incentivize them to invite their own friends to join, who can then become repeat customers as well. For example, you can offer points for every purchase, and once your users accumulate a certain amount of points they can use it toward an additional purchase. You can also offer discounts and reduced or free shipping to users who join your loyalty program, making it more likely that they’ll choose you over your competition when they need something.

Final Thoughts for Startups

Everything we covered today is important for all eCommerce businesses, but especially so for startups that are trying to make a name for themselves in the dog eat dog world that is eCommerce. When starting out, you first need to grow your audience — something paid traffic can help you out with. Once you have traffic, you need to convert as many site visitors as possible — something remarketing excels at. And once you have a steady stream of customers, you need to turn them into repeat customers who, in turn, point their friends and family your direction — something loyalty programs can do for you.

Best of luck!

Thursday, 8 February 2018

3 Enterprise Software Trends for 2018

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Enterprises crave the innovation new technologies bring because they know that when technology evolves, they evolve with it. This especially holds true for enterprise software, which is used by all for varying reasons — maintaining customer databases, managing assets, taking care of orders, dealing with finances, and much much more. And as every new year that has come our way, new software is appearing and, along with it, software trends enterprises everywhere are quick to adopt.

For example, the frequent data breaches we’re seeing in the news as of late are pushing enterprises to increase their cybersecurity with new software updates. Similarly, the big leaps we’re making in the realm of artificial intelligence are paving the road for AI derivatives like machine learning and automation, which function to make the enterprise smarter as a whole.

This is all to say that emerging challenges and advancing software are prompting enterprises to exchange the old with the new and follow the new enterprise software trends 2018 will bring. Let’s take a look at some such trends.

Enterprise Software Trends 2018 Will Bring

Personalization is becoming more and more important in enterprises because of all the advantages it offers. For example, employees can receive more relevant and tailored information, saving them time as they avoid parsing through irrelevant data they don’t need. Consider a news feed, for instance. Without personalization, there’s no filter separating what’s important to an employee versus what’s not. With personalization, though, they only get what’s relevant; they see exactly what they want to see.

Artificial Intelligence
AI is one of the most popular topics today, and not just for enterprises. In terms of enterprises, though, AI software offers many benefits that come in the form of machine learning and automation. Machine learning, for example, helps in the analyzation of big data, making sense of patterns that can help enterprises make smarter decisions to spur revenue.
In fact, 89% of CIOs are either planning to use or using machine learning in their organizations today, and 90% of those who champion machine learning in their organizations today expect improved decision support that drives greater topline revenue growth. Automation, which is made possible with machine learning, is quickly being adopted by enterprises because it saves them time and money. For instance, when repetitive tasks are automated, employees can devote more time to other pursuits, increasing their productivity.

It’s predicted that the global cost of cybercrime will climb to $2 trillion by 2019, almost 4 times the cost in 2015. In 2018, enterprises will use AI to improve cybersecurity. Why? Because machine learning can ‘learn’ from past events. As such, it can help enterprises identify cybersecurity threats. Exemplifying this, 95% of IT security professionals say machine learning is a crucial component of a cybersecurity strategy.

Final Thoughts and TL;DR

Another new year means new and updated enterprise software trends. Here’s the Tl;dr version of what we covered today:
Enterprises are always quick to adopt new technologies because they provide the means to grow, keep up with competition and surpass them
This holds true for enterprise software, which is always evolving to handle new challenges and prepare enterprises for the future
Personalization helps employees see only what they want and need to see, saving valuable time that could be spent performing higher-level tasks than sifting through data
Artificial intelligence is extremely important for enterprise because it offers many advantages, such as machine learning and automation
Machine learning aids in the analyzation of big data, and further helps enterprises make sense of patterns that can help them make smarter decisions to spur revenue growth
Automation is made possible with machine learning and helps increase productivity
AI, especially machine learning, can be used to improve cybersecurity by ‘learning’ from past events, which then works to identify future threats
Best of luck in 2018!

Monday, 8 January 2018

3 Enterprise Technologies That Will Rule in 2018

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A new year always brings in new technologies and trends that enterprises everywhere are quick to eat up. While these change every year, many are trends that started the previous year and carried over. Case in point, artificial intelligence (AI). AI has been a hot topic in recent years, with many new technologies stemming from it, and it’s poised to take the spotlight again in 2018. In fact, Gartner predicts that by 2020, AI will be a top five priority for more than 30% of CIOs.

With that in mind, let’s take a look at enterprise technology 2018 strategies need. And as it happens to be, these technologies all revolve around AI.

1: Voice Assistants

Voice assistants are becoming more and more popular in the business world every day. With them, employees can be more productive as they conversationally interact with them, giving them more time to focus on more important tasks.

For example, Amazon recently announced Alexa for Business, saying that it will help organizations solve the problem of wasted time due to tedious tasks like managing calendars, dialing into meetings, or searching for information:

Alexa lets people use their voice to interact with technology so they can spontaneously ask questions in a way that feels natural. Alexa can help people take care of these tasks just by asking. Alexa can help people stay organized and focused on the things that matter, whether they are working in their office or at home. Alexa can simplify conference rooms, allowing meeting attendees to start meetings and control the equipment in the room by simply using their voice. Alexa can also do things around the workplace, like providing directions to a conference room, notifying IT about a broken printer, or placing an order for office supplies.

2: Big Data and Analytics

It seems that a prerequisite for being an enterprise is handling a lot of data — it just can’t be helped. While tedious to make sense of this data, it’s absolutely vital because it reflects the decisions and consequences of said decisions. For example, an eCommerce can analyze customer data to make sense of purchasing behavior, which can help them tailor their strategies for the future.

There is, therefore, a need to manage, analyze, and extrapolate information from data, which will help enterprises aid in the decision-making process. This is where big data and analytics programs that make sense of it come into play. It’s 2018 and enterprises that previously sidestepped the big data trends are revising their strategies to prepare for the influx of insights they can glean from the mountains of numbers and statistics piling on at their doorstep.

3: Automation

Finally, a third technology AI promotes that will rule in 2018 is automation. The thing is, tasks that can be automated are usually repetitive, routine and time-consuming, which is why the automation trend is definitely continuing from 2017. With machines taking over lower level tasks, more manpower can be devoted to those that require a human touch, which then functions to reduce overall labor costs and lower error rates.

And as Information Age points out, a report by ServiceNow found that highly automated companies are 6x more likely to experience revenue growth of more than 15% when compared to companies with low automation. In other words, if you’re not automating you’re not only missing out on possible growth, but also placing yourself at risk of being overtaken by your competition.

Final Thoughts and TL;DR

Artificial intelligence is reshaping business and the enterprise as a whole. It makes data easy to understand, allows for accurate predictions, and leads to simplified processes that free up resources. That’s why today we covered AI-based enterprise technology 2018 will see. From voice assistants to automation, these technologies were present in 2017 and will see an even bigger presence in 2018:

1. Voice assistants allow employees to conversationally interact with technology, saving time so they can focus on more important tasks
2. Big data and analytics help the enterprise make sense of their internal and external interactions while extracting important information to aid the decision-making process
3. Automation reduces labor costs and allows organizations to devote more manpower to higher level tasks

Happy New Year and best of luck in 2018!